Support Scanners DS Series Epson DS-C490

Which user replaceable parts or accessories are available for my product?

  • U.S. and Canada: You can purchase optional accessories and replacement parts at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

    Latin America: You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can contact your nearest sales office as described in "Where to Get Help".

    Note: Availability of accessories varies by country.

    Part Part number
    Carrier sheet (5) B12B819051
    Passport carrier sheet (DS-C330) B12B819651
    Roller assembly kit B12B819731
    Cleaning kit B12B819291

    Using a carrier sheet allows you to scan irregular shaped originals or originals that can easily be scratched. You can only load one carrier sheet in the straight path position.

    With DS-C490, you can scan passports as is, but if you want to protect the passport while scanning, use a passport carrier sheet. With DS-C330, a passport carrier sheet is required when scanning passports.

    Note: Use only the carrier sheets specified above. Do not use a carrier sheet that is scratched.

Published:  Aug 3, 2023 Was this helpful?​ Thank you for the feedback!
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